A: Due to our small business nature, once you have booked a session at My Baby Spa, we immediately allocate resources such as rent, therapist time, and high-end baby spa products tailored specifically for your session. This means that we cannot accommodate cancellations, refunds or changes to your booking once it is confirmed. We encourage our clients to carefully select a suitable date and time before finalizing the booking. This policy ensures that we can continue to provide the highest quality service to all our valued clients. Thank you for your understanding and cooperation.