In any situation where My Baby Spa has to cancel the event, you will be notified via email and offered a full refund or an alternative session.
We do not offer refunds for sessions that you are unable to attend that are going ahead. You may however, give your ticket to someone else. You will need to inform us of the new adult and baby's details.
If you need to change the date of your session, you must give us a minimum of 4 weeks notice before your current session date.
No children under the age of 18 are allowed to attend the baby spa.